Privacy Policy
Effective Date: May 31, 2026
AlignedAI LLC ("AlignedAI," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when interacting with our website, services, and AI-powered virtual receptionist platform, HelloDondi.
About Our Service
AlignedAi provides AI voice receptionists that answer inbound business calls, capture caller information, and send SMS notifications to business owners regarding missed calls and customer inquiries. Our platform enables businesses to stay informed and responsive without requiring a live receptionist.
Information We Collect
We may collect the following information:
- Name
- Phone number
- Email address
- Business information
- Information voluntarily provided during phone calls, web forms, or text message conversations
- Technical information such as IP address, browser type, and website usage data
How We Use Your Information
We use information to:
- Provide virtual receptionist services
- Respond to inquiries
- Schedule appointments
- Route messages to participating businesses
- Improve our services
- Communicate regarding services requested by you
- Provide customer support
SMS Notifications & Consent
HelloDondi SMS Notification Program: AlignedAI LLC sends operational SMS notifications to business owners and authorized staff who have opted in during the HelloDondi onboarding process. Messages include:
- Missed call alerts with caller information
- Caller inquiry summaries
- Appointment request notifications
- Account activity updates
Opt-In: By providing your mobile phone number during HelloDondi account setup and checking the SMS consent checkbox, you agree to receive these notifications.
Message Frequency: Varies based on call volume to your business.
Rates: Message and data rates may apply.
Opt-Out: Reply STOP to any message to unsubscribe. You will receive one final confirmation message. Reply START to resubscribe.
Help: Reply HELP for assistance, or contact us at hello@alignedai.online.
SMS consent is not a condition of purchase. SMS opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes.
Information Sharing
We may share information with the business you contacted in order to fulfill your request.
We do not sell, rent, or trade personal information to third parties for marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.
Cookies and Analytics
Our website may use cookies and analytics tools to improve website functionality and user experience.
Third-Party Services
Our services may integrate with third-party providers including scheduling platforms, communication platforms, CRM systems, and analytics providers.
Children's Privacy
Our services are not directed toward children under the age of 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.